Omega Group Jobs 2026 — Manager, Customer Care Services & Recovery

Overview

Omega Group has advertised a management position for Manager, Customer Care Services & Recovery based in Lahore. The opportunity was published on Rozee.pk on 18 October 2026. The selected individual will be tasked with overseeing daily customer service operations and optimizing debt recovery workflows.

This position requires a seasoned operational manager with strong leadership capabilities to supervise a dedicated team of professionals, maintain high standards of confidentiality, and drive performance to meet organizational recovery targets. Qualified candidates may apply online via the Rozee.pk portal before the stated deadline.

Positions and vacancies

• Manager, Customer Care Services & Recovery: Number of posts not specified, Location: Lahore.

Eligibility and qualification

• Education: Not stated in the advertisement.
• Experience: At least 10 years of experience in customer service and recovery functions.
• Skills: Proven leadership, negotiation, communication, data analysis, complaint resolution, and operational performance management skills under pressure.

Age limit and other conditions

• Age limit: Not stated in the advertisement.
• Salary and scale: Not stated in the advertisement.
• Core responsibilities: Lead and supervise a team of 10 customer service and recovery professionals, manage daily inquiries and dispute resolutions, design tailored delinquency segmentation strategies, monitor team KPIs, and prepare detailed analytical reports for senior leadership.

How to apply

• Access the official application listing on Rozee.pk using the link https://www.rozee.pk/omega-group-manager-customer-services-recovery-jobs-1915159.
• Click on the Apply Now button on the listing page.
• Fill out the online application profile and submit your details.

Important dates

• Advertisement date: 18 October 2026
• Application deadline: 19 November 2026

Frequently asked questions

What is the experience requirement for the Manager role?

Candidates must have at least 10 years of experience in customer service and recovery functions.

Where is this job located?

This position is located in Lahore, Pakistan.

Does the advertisement specify a salary?

The advertisement does not state a salary.

What is the last date to apply?

The last date to apply is 19 November 2026.

Tips for applicants

• Review all job requirements carefully to ensure your experience matches the position criteria.
• Submit your application well before the deadline to avoid potential system delays.
• Maintain records of your online submissions and job application details for future reference.
• Never pay any fee or money to recruiters or agencies promising employment.