DevPel Jobs 2026 — Customer Support Representative

Overview

DevPel has announced a career opportunity for the post of Customer Support Representative for its Lahore office. This position was advertised on Rozee.pk on 21 October 2026. The hiring is being conducted for an International Inbound Campaign targeting experienced customer service professionals in Pakistan.

The employer is seeking an articulate, confident, and professional individual capable of managing communication with international clients over the phone and through written channels. The selected candidate will join the company's team in Lahore to provide quality support and maintain high satisfaction levels among international customers.

Positions and vacancies

• Customer Support Representative: Number of posts is not stated in the advertisement, BPS/scale is not applicable, location is Lahore.

Eligibility and qualification

Required Qualifications:

• Education: Educational qualification is not stated in the advertisement.
• Experience: A minimum of 2 years of customer service or call center experience is required. Experience in an international campaign is strictly mandatory.

Required Skills and Competencies:

• Flawless verbal and written English communication skills, including strong vocabulary and grammar.
• Technical proficiency with basic computer knowledge and good command over MS Office (Word, Excel, and Outlook).
• Strong problem-solving and soft skills, including confidence, empathy, attention to detail, and objection-handling capabilities.
• High degree of discipline, punctuality, and ability to work under pressure to meet campaign metrics.

Core Responsibilities:

• Managing incoming customer inquiries via phone, email, and/or chat in a prompt, professional, and empathetic manner.
• Resolving complex customer queries and issues effectively while working under pressure to meet quality targets.
• Maintaining high standards of customer satisfaction by delivering accurate, clear, and efficient solutions.
• Logging and documenting all customer interactions, feedback, and details using MS Office and internal CRM tools.
• Maintaining a professional, punctual, and positive attitude toward team members and customers.

Age limit and other conditions

• Age limit: Not stated in the advertisement.
• Gender: Not stated in the advertisement.
• Domicile / Quota: Not stated in the advertisement.
• Contract / Employment status: Not stated in the advertisement.
• Salary and benefits: Salary and benefits are not stated in the advertisement.

How to apply

• Visit the official job listing on Rozee.pk.
• Review all job requirements and submit your application online through the application feature provided on the job portal.
• Ensure your resume clearly reflects your mandatory 2 years of international campaign call center experience before submitting.

Important dates

• Posted date: 21 October 2026
• Application deadline: 22 November 2026

Frequently asked questions

What is the application deadline for this position?

The last date to apply stated for this vacancy is 22 November 2026.

Is international campaign experience mandatory for this job?

Yes, minimum 2 years of customer service/call center experience with international campaign experience is strictly mandatory.

What salary package is offered by DevPel for this job?

The advertisement does not state a salary.

What qualification is required for the Customer Support Representative role?

The educational qualification is not stated in the advertisement.

Tips for applicants

• Carefully check all eligibility criteria before applying to ensure you meet the mandatory requirement for international campaign experience.
• Apply well before the closing date to prevent any system delays or connectivity issues.
• Keep physical and digital copies of your updated resume and professional credentials.
• Beware of anyone asking for money or fees during any step of the recruitment process.