Protaxhelp Pvt Ltd Jobs 2026 — IT Helpdesk Supervisor Level II
Protaxhelp Pvt Ltd
Summary: Protaxhelp Pvt Ltd has announced a vacancy for IT Helpdesk Supervisor Level II in Islamabad. The last date to apply is 21 November 2026.
- Last date
- 21 Nov 2026
- Experience
- Minimum of 10 years of experience in IT
Positions
| Post | Posts | Scale | Qualification |
|---|---|---|---|
| IT Helpdesk Supervisor Level II | — | — | — |
Overview
Protaxhelp Pvt Ltd is seeking applications from qualified candidates for the position of IT Helpdesk Supervisor Level II (also described as Helpdesk Supervisor / Level 2 IT Support Engineer) in Islamabad. The vacancy announcement was published via Rozee.pk on 20 October 2026. This role is focused on managing IT service operations, providing leadership to a technical team, and supporting users in international and US-based environments.
The selected professional will lead a team of five IT support staff, supervise incident and ticket management processes, and handle complex technical support across network infrastructure, cybersecurity controls, hardware, software, and user access management.
Positions and vacancies
- IT Helpdesk Supervisor Level II: Number of posts is not stated in the advertisement, Scale: N/A (Private Sector), Location: Islamabad.
Eligibility and qualification
- Education: Educational qualifications are not stated in the advertisement.
- Experience: Minimum of 10 years of experience in the IT field with a proven background in supervising a technical team.
- Skills and Technical Competencies: Proficiency in Microsoft 365 administration (Microsoft Entra ID and Intune), Group Policy, Windows Server, Remote Desktop Services, ticket tracking systems, and IT service management following ITIL frameworks. Advanced network troubleshooting expertise required in TCP/IP, subnetting, VLAN setup, multi-site VPN support, firewalls, and managed switches. Knowledge of cybersecurity protocols including ISO 27001, RMM platforms, and support for enterprise applications like QuickBooks, tax software, payroll, and document management platforms is required.
Age limit and other conditions
- Age Limit: Not stated in the advertisement.
- Gender: Not stated in the advertisement.
- Domicile/Quota: Not stated in the advertisement.
- Job Type: Not stated in the advertisement.
- Salary and Benefits: Salary details are not stated in the advertisement.
How to apply
- Go to the official online job posting on Rozee.pk using the provided link.
- Submit your online application and updated professional resume through the web portal before the specified closing date.
- Verify that all required profile details and work history are properly filled in.
Important dates
- Advertisement Date: 20 October 2026
- Application Deadline: 21 November 2026
Frequently asked questions
What is the salary for the IT Helpdesk Supervisor position?
The advertisement does not state a salary.
Where is this position located?
The job location is Islamabad.
How many years of experience are required?
Applicants must have a minimum of 10 years of experience in IT.
What is the required qualification for this job?
The advertisement does not state a specific educational qualification.
Tips for applicants
- Carefully review all criteria and requirements before submitting your profile.
- Submit your application well in advance of the deadline to prevent technical delays.
- Maintain saved copies of your submitted resume and application records.
- Do not offer money or financial incentives to anyone claiming to guarantee job placement.
Key facts
- Hiring organization: Protaxhelp Pvt Ltd
- Job location: Islamabad
- Position: IT Helpdesk Supervisor Level II
- Requires minimum 10 years of IT experience
- Involves managing a team of 5 IT support professionals
- Posted on 20 October 2026
- Application deadline is 21 November 2026
Source: Rozee.pk · View original source ↗
Published on JobMarkaz: 21 Oct 2026 · Last updated: 21 Oct 2026 · How we check jobs
JobMarkaz summarises the advertisement; always confirm eligibility, dates and the application method on the official source. JobMarkaz never asks applicants for money.