Hillcrest Solutions Jobs 2026 — Window Collection Officer

Overview

Hillcrest Solutions (Private) Limited is seeking applications for the position of Window Collection Officer based in Islamabad. This employment opportunity was published on Rozee.pk on 2 October 2026. The selected candidate will be responsible for overseeing the secure and efficient handover of processed visa documents and passports to applicants or their authorized representatives while maintaining strict document security and data privacy standards.

In addition to managing counter collection operations and telephone interactions, the officer will lead, coordinate, and support a team of 20 personnel. Key responsibilities include managing inbound inquiries, conducting outbound pickup notifications, entering real-time updates in CRM and tracking systems, preparing daily operational tallies, and adhering to Embassy or Mission compliance guidelines.

Positions and vacancies

• Window Collection Officer: Number of posts not stated in the advertisement, Location: Islamabad.

Eligibility and qualification

• Education: Educational qualification is not stated in the advertisement.
• Experience: Experience in counter collection, customer service, and document control within embassy, travel, or related sectors is preferred.
• Skills: Strong communication skills, professionalism, ability to multitask under pressure, active listening, and calm conflict resolution. Candidates must demonstrate integrity, sound knowledge of verification procedures, and familiarity with CRM tracking tools.

Age limit and other conditions

• Age limit: Not stated in the advertisement.
• Gender: Not stated in the advertisement.
• Domicile / Quota: Not stated in the advertisement.
• Job type: Not stated in the advertisement. Shift work including coverage on weekends and peak seasons is required.
• Salary and benefits: Not stated in the advertisement.

How to apply

• Access the official vacancy listing on Rozee.pk.
• Complete the online application submission process by providing your accurate personal and professional details as prompted.
• Submit the application form online prior to the specified closing date.

Important dates

• Published date: 2 October 2026
• Closing date: 3 November 2026

Frequently asked questions

What is the deadline to apply for the Window Collection Officer post?

The last date to submit applications is 3 November 2026.

What minimum qualification is needed for this role?

The advertisement does not state the required educational qualification.

What prior experience is preferred for this job?

Experience in document control, customer service, and counter collection in embassy, travel, or related sectors is preferred.

Where is this position located?

The job location is Islamabad.

What is the salary offered for this position?

The advertisement does not state the salary details.

Tips for applicants

• Review the job responsibilities and requirements carefully before submitting your application.
• Submit your application online well before the closing date to avoid technical issues.
• Maintain records and copies of all documents submitted during the application process.
• Never pay any fees or money to anyone offering guaranteed job selection or processing.