Helix Jobs 2026 — Customer Support Representative (2 Posts in Islamabad)

Overview

Helix has announced employment opportunities for the role of Customer Support Representative at its G-8 Markaz, Islamabad office. This position was advertised on Rozee.pk on 13 October 2026. The organization is seeking qualified individuals to manage both morning and night shifts, focusing on handling online correspondence with global clients while maintaining accurate record-keeping and high standards of service.

A total of two vacancies have been listed for this role. The selected candidates will interact with international customers through online communication channels, address client inquiries, resolve issues effectively, and work collaboratively with internal departments.

Positions and vacancies

• Customer Support Representative: 2 posts, location: G-8 Markaz, Islamabad (covering morning and night shifts).

Eligibility and qualification

Candidates applying for this position must be graduates, with preference given to applicants possessing an Information Technology (IT) background. Clear command over spoken and written English is required to communicate effectively with international customers. Additionally, applicants must have at least one year of relevant customer service experience, specifically in handling communications with overseas clients. Key abilities required include verbal and written communication skills, data entry accuracy, problem-solving, customer relationship management, and proper time management across assigned shifts.

Age limit and other conditions

The post offers a monthly salary of PKR 60,000. The role requires working in both night and morning shifts and does not involve managing teams. Specific requirements regarding age limit, gender, domicile, or quota are not stated in the advertisement.

How to apply

• Access the official vacancy listing on Rozee.pk using the provided link (https://www.rozee.pk/helix-customer-support-representative-islamabad-jobs-1907351).
• Select the Apply Now option on the job posting.
• Submit your application online through the portal before the closing date.

Important dates

• Advertisement Date: 13 October 2026
• Last Date to Apply: 14 November 2026

Frequently asked questions

What is the monthly salary for the Customer Support Representative post?

The monthly salary listed in the advertisement is PKR 60,000.

What is the required qualification for this job?

Candidates must be graduates, preferably with an IT background.

How much experience is needed?

At least one year of relevant experience in customer service environments is required.

Is there an age limit specified for this job?

The advertisement does not state an age limit.

Where is the job location?

The job is located at G-8 Markaz, Islamabad.

Tips for applicants

• Review all required qualifications and experience criteria carefully before submitting your application.
• Submit your online application well before the official closing date to prevent technical difficulties.
• Maintain duplicate copies of your resume and educational records for personal tracking.
• Never pay any fees or charges to anyone offering guaranteed job selection.