BA Communication Services Jobs 2026 — Customer Service Representative

Overview

BA Communication Services is recruiting for the position of Customer Service Representative in Lahore. The opportunity was published on Rozee.pk on 12 October 2026. This role is designed for a professional capable of managing customer support through live chat, phone, and email channels, as well as providing leadership to operational staff.

Besides serving as a frontline support agent, the chosen candidate will supervise a team of 50 customer service representatives. Primary duties involve team leadership, conducting performance evaluations, creating training programs, and using scheduling tools and workflow automation to improve call center service standards.

Positions and vacancies

• Customer Service Representative: Number of posts not stated, BPS/scale: N/A, Location: Lahore

Eligibility and qualification

Candidates must demonstrate strong communication skills, effective problem-solving abilities, and multitasking capacity. The position requires active listening, conflict resolution, and the capability to prioritize tasks while managing customer interactions. Candidates must also have leadership skills to guide team members, utilize call center technology, and manage customer relationship management systems. Specific educational degrees and years of required experience are not stated in the advertisement.

Age limit and other conditions

Specific age limits, gender requirements, domicile, employment contract type, and salary details are not stated in the advertisement.

How to apply

• Visit the online job portal on Rozee.pk at the provided application link.
• Submit your professional profile and job application online before the official deadline.

Important dates

• Advertisement date: 12 October 2026
• Last date to apply: 13 November 2026

Frequently asked questions

What is the deadline to submit applications?

The last date to apply is 13 November 2026.

What qualification is required for this post?

The advertisement does not state a specific educational qualification.

What salary is offered for this job?

The advertisement does not state a salary.

Where is this position located?

The job location is Lahore.

Tips for applicants

• Carefully review the job responsibilities to ensure your profile aligns with the position.
• Submit your online application well before the deadline to prevent technical issues.
• Maintain saved digital copies of your resume and submitted application form.
• Beware of anyone asking for money or fees during the recruitment process.